Benchmark for processing requests from employees
Government of India
Ministry of Urban Development
(Housing -III section)
Nirman Bhawan, New Delhi.
Dated:- the 27th Nov, 2008
Subject: Benchmark for processing requests from employees .
The undersigned is directed to inform that benchmarks for processing requests received in Admn. Division from employees of this Ministry have been fixed. A detailed list of items of work for which benchmarks have been fixed is enclosed herewith for information.
Under Secretary (Admin.)
|Sl.No.||Item||Section||Maximum days for processing of request|
|1||GPF Advance/withdrawal||Admn-II||5 days|
|2||TA Advance||Admn-II||5 days|
|3||TA Settlement Claim||Admn-II||5 days|
|4||LTC Advance||Admn-II||5 days|
|5||LTC Settlement Claim||Admn-II||5 days|
|6||Scooter/Computer/Motor Car Advance||Admn-II||5 days|
|7||Leave Encashment||Admn-I/IV||5 days|
|8||Reimbursement of Children Education Allowance||Admn-IV||5 days|
|9||Permission for medical treatment||Admn-III||3 days|
|10||Reimbursement of Medical Claim||Admn-II||5 days|
|11||Computer/Printer/Photocopier/Telephone complaints||Admn-III||2 days|
|12||Issue of parking lables||Admn-III||2 days|
|13||Issue of temporary pass||Admn-III||2 days|
|14||Issue of permanent pass||Admn-III||5 days|